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General Info
QATAR-UAE EXCHANGE is licensed by the
Qatar Central Bank to operate in Qatar with
3 branches at present- one in Al Sadd and another
in City Center. Our 3rd branch in the
Souq Area in Ali Bin Abdulla Street is in the
final stages of completion.
By virtue of the management agreement with
renowned money transferor - UAE exchange
Centre LLC, we offer a host of services for
the money transfer and money exchange requirements
of our valued customers.
Work Philosophy
The work philosophy is built on our vision
and mission principles, which are reflected
in every management decision made, and its
operating strategy translates this philosophy
into clearly defined precincts for corporate
functioning.
Vision
“To be an ever dependable friend, the link
that emotionally connects people across the
globe through technology-driven, professional,
dedicated and timely services delivered
with a personal touch”.
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Mission
“To stay ahead of the times in providing
customer-friendly services delivered with
warmth; fulfill the aspirations of the employees;
create sustained growth in revenue
and profitability; serve the society and flourish
in an environment of mutual trust and
transparency”.
We provide a diversified range of products
and services which positively influences
lives of natives and expatriates with reliable
and total solutions for money management.
The details of our products on offer are as
follows:
Product
Remittance Services: Qatar-UAE Exchange Est.
provides a host of products which facilitate
transfer of money to all parts of the world.
Below mentioned are the different types of
money transfer services available for our esteemed
customers.
Account Credits: These products are designed
to transfer money to the beneficiary’s bank
account in any part of the world. The products
which facilitate this are Express Transfers
and Direct Credits (Bilateral/SWIFT).
Instant Money Transfer: Used by customers
to transfer money to the beneficiary within
minutes. The services offer cash payout to
the beneficiaries through agent outlets located
in the respective receive countries,
and account payout in select countries; this
is facilitated by virtue of our direct agency
with Western Union and Xpress Money- well
known global financial service providers.
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Contact Us
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Tel : +974 444 2277 / 444 5558
Fax : +974 444 7449
Email: alsadd.branch@qataruaeexchange.com.qa
P.O.Box: 31645
Doha-Qatar
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Foreign Currency Services
Foreign Currency Exchange: We buy and sell
all major currency notes. In addition, the
company also has a wholesale foreign currency
division, which deals with the bulk
sale, purchase, import and export of foreign
currency.
Customer Base
Qatar-UAE enjoys good brand loyalty and
goodwill in Qatar. The company has one of
the widest customer bases which register
commendable accelerating growth every
year. The popular Gold Card stands as testimonial
of the increasing number of registered
customers in Qatar- UAE Exchange
family.
Gold Card:
Qatar- UAE Exchange offers a Gold Card to
its customers in Qatar. “The Gold Card stores
the details such as beneficiary bank account
number which ensures error-free translations.”
We offer a compensatory benefit,
which equals to the last remittance amount
up to a maximum of QR 25,000/- in the event
of untimely death of a remitter within 60
days from the date of transaction. The card
will be also imprinted with unique customer
reference number along with the photo of
holder.
Anti Money Laundering Policies:
As part of our efforts to counter money laundering
attempts and also to protect the interests
of our valued customers, we strictly adhere
to Anti Money Laundering Policies and
Procedures of Qatar Central Bank and also
comply fully with “KNOW YOUR CUSTOMER” policies while conducting transactions.
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Business Excellence:
It is our earnest effort to achieve excellence
in our field, and in this regard the Quality
Management System (QMS) under ISO
9001:2008 is implemented in every sphere of
operation.
Qatar-UAE Exchange is the first entity in the
State of Qatar to achieve the certification in
the field of Money Transfer and Money Exchange
industry.
Quality Policy
• We commit ourselves to ensure customer
satisfaction and to foster loyalty and
trust by delivering innovative and
sophisticated products & services. We
will also ensure that the statutory and
regulatory requirements are consistently
met at all times.
• We strategize to be an organization
which listens to the customers, identifies
their needs, delivers solutions, and
continuously
improves its processes,
products
& services, encouraging
initiative
of every employee by
recognizing talent
and rewarding
achievement.
• We endeavor to realize our objectives
pragmatically by ensuring the continual
and progressive improvement the
effectiveness of the Quality Managment
System through the consistent and
intelligent application of principles
and
standards.
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